Terms and Policies

Refund Policy
Due to our commitment to our suppliers, the cost of credit card services, and the time we spend fulfilling orders, Royall D Farm, LLC does not offer full refunds. We want you (our customer) to be happy with your purchase! We know that situations change, so we will work with you. However, the fees and charges affecting your refund are non-negotiable. Credit card fees and a 25% restocking / handling fee will be deducted from any refund. No refunds, of any kind, will be offered with regard to the fulfillment of orders once they have left our site. Please ensure that you inspect your purchase prior to placing it in your vehicle for pickup. Thank you for your business.

Shipment Pickup Policy
Royall D Farm, LLC reserves the right to change the specific date or date window in which the customer is expected to pick up orders. Due to weather, our suppliers, and other factors that may affect the viability of a product, delays may occur for the dates in which orders will be available for pickup. Unfortunately, we cannot and will not guarantee a specific, locked-in delivery date for orders. With these types of orders, there are many circumstances that are simply beyond our control. Upon purchasing products from Royall D Farm, LLC, the customer agrees to all of our terms and policies (seen on this page).